Minister for Better Regulation and Innovation, Parliamentary Secretary for Cost of Living. Specific key areas of interest within DP&E. We provide expert advice to the Premier, Cabinet, Ministers and NSW Government agencies and departments on all aspects of customer service. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. have fully exhausted their review options (including reviews by external agencies), make unreasonable demands on staff or resources or. NSW Department of Industry (Co located Level 2, 161 Kite Street Locked Bag 21 ORANGE NSW … Overseas delegations should contact their country’s Consulate in NSW (or Australian trade representative where there is none) and accompany their request with a letter or email of endorsement. Use the information provided to contact the organisation. The $100 Creative Kids voucher encourages school-aged children to enrol in creative and cultural activities. Stay informed by subscribing to updates about the projects the Department is working on. Enquiries, compliments, complaints and general feedback submitted on this page should relate to the functions of the former Department of Planning and Environment only. You can provide details of your complaint which will be sent to the right team for action. View the Department's previous newsletters. Regional Offices Central West & Far West. Meet David Chandler OAM, the NSW Building Commissioner. The Department of Infrastructure, Transport, Regional Development and Communications ABN: 86 267 354 017. twitter; vimeo; top The Department of Regional NSW is a central agency for regional issues that brings together functions from the Department of Planning Industry and Environment cluster, including: Public Works Advisory and Regional Development (Regional NSW Group) Department of Primary Industries; Local Land Services; Mining, Exploration and Geoscience (MEG) Our Service NSW specialists can are guiding customers every step of the way. Service NSW works with the Parliamentary Secretary to help customers discover and easily access eligible rebates and savings to help manage their cost of living. Our complaints management process will be open; friendly; flexible to meet the needs of the community; and accessible to everyone. decisions subject to other review processes; decisions not subject to Departmental control; feedback on the quality or delivery of our business or the conduct of our staff, which do not explicitly, implicitly, or legally require a response; public interest disclosures or protected disclosures by staff; complaints about breaches of the Code of Ethics and Conduct; service requests from members of the public; or, understand all the relevant circumstances and information surrounding your complaint; and, ensure that the level of inquiry is commensurate. An expression of dissatisfaction made to or about an organisation, related to its products, services, staff, or the handling of a complaint, where a response or resolution is explicitly or implicitly expected or legally required. Complaints made in this way will be recorded in the Department’s Complaints Register and will be allocated to the appropriate level for investigation and response. Our department is one of eight super-clusters. We will acknowledge and manage all complaints promptly and transparently. Our department is one of eight super-clusters. These arrangements and costs are to be met by the visiting delegation. If you would like to make a more formal complaint, you can do so: Telephone, write or contact us online at: Postal address: GPO Box 39, Sydney NSW 2001. are rude, angry, harassing, or aggressive towards staff members or others may be managed under different administrative arrangements, and may have their ability to contact the Department restricted. The NSW Government has assisted local councils to develop Regional Economic Development Strategies (REDS) based on the concept of a Functional Economic Region (FER), which usually incorporates more than one local government area. All local or interstate requests must be accompanied by an official letter of request from either the relevant government agency or private company that is sponsoring the visit. All information relating to the complaint and the customer will be actively protected from disclosure, unless the customer has expressly consented to its release. Many agencies and business units in our diverse and dynamic department report to one of these three Ministers.

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