Review #2225591 is a subjective opinion of poster. You can help! When I was ordering the pictures, I made sure that I like the print, but when I got the pictures, more then half of them were cut and only 4 out of the 12 I ordered came out somewhat the way they needed to. Most commonly, consumers tend to contact Shutterfly to ask questions about: Shipping and Delivery, Request for Information, Product/ Service. The reason why most customers are looking to chat with Shutterfly is because they have Track an Order, Payment Won't Process, Missing Order, Promo Code Won't Load, Update Account Info and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. They want you to pay a premium for shipping an envelope so they can make money off of you. Have I had a reply yet? We've provided the best phone number, along with our best information that we've sourced from other Shutterfly customers and our free tool that helps you skip the waiting on hold part. Please keep sharing what you know about contacting Shutterfly with GetHuman and keep sharing with others so we can together make customer service less frustrating. I went with another company for a canvas and after 3 months received an email telling me if I didn't order something my stuff would be deleted. How Do I Edit an Order I Already Placed with Shutterfly? I tried to chat but they want an order number. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. I haven't gotten them yet. It was sent on a ** ounce mug. Luckily, there is still a way to get a real human being to help you with your Shutterfly customer service problem, and that's by calling them on the phone. Looking for help swapping calendar pages (Nov and Dec). What happened? for the love of god. SUCKS!!! Trying to order an *x* photo book with the promotion and it wont let me submit it. I am ashamed to admit but I was literally in tears; someone ruined what was one of the best companies ever, we got a book from here and received it very damaged and blurry the lady said that we would get a free book with unlimited pages and 10 dollars off of shipping she put them in my bag and when I go to buy my new one it says its 37.00 dollars *** its supposed to be free. In the last 18 months, 26,880 customers have searched for Shutterfly live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Order was not right and pictures were moved. Sharing is what powers GetHuman's free customer service contact information and tools. Or is any of the information above inaccurate? I don't plan to do business with them again!!!! Shipping is reliable and quality is high. For more information about PissedConsumer check out our Shutterfly does not offer customer support through live chat. The reps were very professional and reported my items as lost and re-shipped my items at no cost to me. They need to return to their core business -- providing the ability to choose a picture and have it arrive in the right size to your doorstep. order number - ************-*******. I am so very disappointed. I purchased because of a sale price of off the normal price. You can call Shutterfly at (877) 284-9610 toll free number, write an email, fill out a contact form on their website www.shutterfly.com, or write a letter to Shutterfly, Inc, … Create photo books, wall art, photo cards and invitations, personalized gifts, and photo prints for friends and family at Shutterfly.com.
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