Please always do your own verification to make sure. This site uses cookies. Single Line. For shoppers with bad credit, there is a 15-month payment plan option. Total Wireless customers who run out of their monthly data can supplement it by using add-on data cards. I was about to give up and go back to VZW when it occurred to me to Google my issues. I had bought my usual monthly top up card which when I tried to use led me to customer service that told me that I wasn’t covered anymore. This will Carryover as long as service remains active. I sent the keyword “USAGE” to 611611 and quickly got a response with my data usage. And their cell phone plans are horrendous. Total Wireless isn’t the only Verizon alternative! Everything worked out in the end. The savings is worth the hassle, but you may not have the patience for it. They gave me a bs story of all I did wrong when the 60 days passed when I tried to use them so now I call them everyday and bug the crap out of them and write bad reviews when ever I can. To understand these plans better, please check it out below: 1. Verizon MVNO's are known to have their speeds limited to roughly 5 Mbps download and 2 Mbps upload. 100%. Whether a customer is porting in to Total Wireless or porting out, it's a good idea to start the process about a week in advance of a cell service plan expiring to ensure that they don't lose their phone number. Price is with autopay billing enabled. Phone calls were clear but I did hear a small amount of background static. Based on my research and limited interaction with customer service, that’s one area where there’s room for improvement. Now, it’s arguably an even better value with the addition of “unlimited” plans for heavy data users. If you’re a Verizon customer who likes the network and wants to keep your phone, this may be a cheaper option for both single line and family plans. Suitable for TracFone users who have outgrown their moderate usage levels. For $50 per month, or $47.50 with Auto Refill, the customer gets 25 GB of mobile data. I had to call Total Wireless to ask them to release my number because I gave the wrong account number to my new provider. If the customer wants to port out a phone number that they have with Total Wireless, then they need to call the carrier and request a number release. The service is horrible. The combination of low cost, unlimited talk/text, and clear connections appeal to many. It purchases minutes, text messages and mobile data from these major carriers wholesale, and then resells them to its customers. the. Disclosure: This site receives referral compensation for purchases made. Since it is a two line plan that equals $2. Not only does it remove the inconveniences associated, it also reduces the risk of potential identity theft. Second was an endless loop where I’d go through the same process, Online chat would refer me to the customer no-service phone line. It is the cheapest service plan and does not include any data. The basic Total Wireless plan with talking and texting only is $25 per month or $23.70 if the customer sets up Auto Refill. Customer support is on the weak side when difficult issues arise. Next rep just transferred again. These international calls are charged at a one-minute rate, and the cost depends on which country you’re trying to reach. Includes up to 10GB of mobile hotspot per line. The fact that I got called back right away after a disconnection is appreciated and likely will be appreciated by anyone who has ever had a phone call dropped during a support issue only to find that they have to call support back and start all over as if the call never happened in the first place. I have been with Total Wireless for four years, until now. Those who use a substantial amount of mobile data could find that a plan through T-Mobile or another carrier better suits their needs, though. ©2020 TRACFONE®, 5 Reasons Why You Should Choose The iPhone 8, Coming Soon: Confidently Courageous Celebrates Our Second Acts, When You Need Total Wireless Support, We’ve Got Your Back, You Don't Want To Miss These Mobile Payment Apps, Earn Free Service And More With Total Wireless, Why Smartphones Make Powerful Teaching Tools, When It Comes To Managing Your Data, We Got Your Back.

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